At iGATE, we strive constantly to deliver greater and greater tangible business benefits to our clients. iGATE has a large team of experts in every field encompassing IT Services, Consulting and Process Outsourcing. In addition to strategic consulting, our own internal technology and operational processes have matured to a level where we are able to pass on the time, effort and cost and benefits to our clients.

While the Process Outsourcing industry had its origins in ‘cost arbitrage’ and ‘time zone advantage’ factors, at iGATE we have evolved beyond these rudimentary benefits. We believe that our value proposition is based on our ability to offer Integrated Technology and Operations (iTOPS) solutions. Our expertise optimizing Technology and Operations spans across the globe and across diverse industry segments. Today our clients rely on us to recommend solutions which optimize technology infrastructure and human resources operations.

For our clients, this leads to business process improvement, greater operational efficiencies, better productivity, improved response time and increase in customer satisfaction and naturally, greater profitability. We have repeatedly delighted our clients around the world and across industry segments through our cutting edge IT services, Consulting services and Business Process Outsourcing services

Our highly-qualified, ethnically diverse employee base ensures both delivery excellence and cultural sensitivity. iGATE has a diversity index of 11% which is the highest among offshore services providers. Our cultural diversity combined with our highly-qualified workforce is an unmatched combination

One of our core Values is ‘Innovate’. True to this value we have had several innovations at iGATE.  Some of our key innovations are listed here.

Integrated Technology and Operations (iTOPS) 
iTOPS is an iGATE innovation  to optimize Technology and Operational processes. It is core to our service offerings.

In the area of Technology we use a combination of CMMi Level 5 and Six Sigma processes. The three major steps involved in CMM Level 5 Optimization are Defect Prevention, Technology Change Management and Process Change Management

In the area of Operations, we use a combination of Process Maturity Model (PMM) and Six Sigma. PMM is a framework that provides a logical, reliable and a consistent basis to rapidly assess the maturity level of business processes and devise a strategy for transformation from one level of maturity to another using Six Sigma tools & methodologies