Maintain Websphere, Siteminder, JBOS, ICS or IIS application server systems as assigned by checking the server logs, pager/email for any alerts on the System
Be on problem calls when needed for Websphere, Siteminder, ICS, JBOS or IIS
Deploy applications or system changes to Websphere, JBOSS, ICS or IIS as requested by deployers, the team lead or manager
Check Peregrine ticket queue and respond to and resolve issues in a timely manner
Administer Websphere, JBOSS, ICS, IIS, and/or Siteminder with routine maintenance and fixes whenever necessary
Support batch job runs and fix problems with batch as needed
Must have good to excellent verbal/written communication skills to explain concepts and/or issues in a clear manner
Must have experience with Websphere V5.1 on AIX and Linux as well as Siteminder v5.5. Experience with JBOSS ICS and IIS also needed. Experience with Websphere V6 on Linux is a plus
Passport holder is preferable.
Location: Bangalore E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
Qualification: Post graduate/MBA from a reputed B-School
Experience: 8 - 12 years
Job description:
This person will be required to generate revenue through new business in a designated territory and / or targeted industries through personal efforts.
Key Characteristics of Position
This person will use multiple prospecting methods to generate leads, set up sales meetings and pitch appropriate solution-offerings to prospects. Will anchor proposal preparation activity, and work closely with presales and delivery managers in identifying appropriate solution for the prospects. Will gain superior knowledge of target market segment and business trends there in. Will build successful and scalable relationships with C-Level audience in prospect organizations. Will work with minimum supervision.
Specifications:
The candidate should have a minimum of 8+ years of prior experience in a Sales / Leadership role in the respective markets
Experience working with customers in the Manufacturing, Banking, Financial Services & Insurance verticals
Post graduate / MBA from a reputed school
The role requires a highly self-motivated and enthusiastic professional with good effective communication skills
The position requires the following skills / attributes to deliver at this level
Applied Knowledge
Business acumen
Brand Ambassador
Decision making skills
Excellent presentation skills
Customer Management
Delivering Customer Value
Execution Excellence
Results Orientation
Solution Mindset
Willingness and ability to travel globally and function in a multicultural work and client environment
Key Accountability areas:
Sales Strategy
Sales Operations
Client Management
Coordination & Liaison
Location:
Within US: Pittsburgh / Atlanta / New Jersey / Boston / Chicago / Seattle / San Diego Outside US: Sydney / Tokyo / Bangalore / London
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
We are looking out for Peregrine experts with good experience in designing, planning, coding and coordinating with team members to develop and code complex application features of enterprise class application in multiple domains.
Peregrine development for HP Peregrine Version 6.1 running on SQL Server 2000. Includes the following modules - Service Management, Incident Management, Change Management, Problem Management, Inventory and Configuration Management, SCAuto/Connect It
3-7 years of IT experience, out of which atleast 2 years experience is with Peregrine Substantial experience of customization for HP Peregrine Version 6.x. SQL Server 2000 knowledge and experience would be desirable
Location: Bangalore
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
Should have 10+ years in Helpdesk management responsible for all aspects of Helpdesk delivery, customer and people management for the Helpdesk Delivery Unit. Has managed an IT Helpdesk process with 150+ FTE's.
Key Characteristics of the position:
Sets direction for effective delivery of projects. ITIL certified and Uses ITIL framework for Helpdesk project management
Delivery, Good understanding of Six sigma, COPC quality standards .
Will require to act independently and set direction for policies and processes; regularly interacting with senior executives and clients. Defines tasks for senior level managers within group.
Will be the head of delivery for the engagement
Accountable for delivery of all services within scope of this RFP
Own the CSAT and delivery of service levels as agreed
Decision Making and all change management approvals
Has the authority to take necessary decisions to ensure quick responsiveness to infrastructure services requirements
Present Performance reports to client and iGATE management
Proactively Identify and monitor overall health of the engagement
Assess the progress, success and issues of the project
Responsible for team motivation and overall satisfaction.
Ensure overall quality of the project and on-time delivery
Willing to work in 24/7 environment.
Location: Bangalore
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
6+ years in managing Helpdesk Project. Should have lead a team of 70+ FTE's supporting technical Helpdesk environment. ITIL Certified.
Key skills required:
Manager will be responsible for overall management of the IT Helpdesk team
The operational running of outsourced desktop support calls and assist in the management of the support contract
Provide the correct framework for IT fixes and support to users
Appraisal and development of IT Helpdesk staff. HM will be directly responsible for the operational running of the IT Helpdesk areas and vendor management.Should be able to anlyse and present daily, weekly and monthly metrics and derive performace improvement measures.
Own SLAs for the Project. Act as interface between operational domains and the business units to ensure authorisation
Manage and monitor performance of IT Helpdesk Teams. Conduct regular one-to-ones to ensure honest and timely feedback on performance of team members on an ongoing basis. HM will have previous experience and knowledge of IT helpdesk call logging systems
Ability to write business processes
Knowledge of Microsoft Office
Call Centre/Helpdesk experience - particularly relating to analysing and developing staff productivity in call handling and resolution of calls
Ability to produce call centre reports using a mixture of in-house tools (MS Office, Remedy, Peregrine, Excel)
Staff management, coaching & recruitment
Willing to work in 24/7 environment.
Location: Bangalore
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
Designation: Group project manager/Delivery Manager
Experience: 12 - 14 years
Job Description:
Must have handled projects for global customers in the area of Infrastructure management
12 to 14 years of technical and project delivery experience in infrastructure management services domain, exposed to delivery planning, capacity planning, migration practices.
Detailed in-depth exposure to flavors of UNIX (Solaris, HP-UX, AIX, Linux) OR Networking OR Oracle 9i/10g/ Windows
Must have prior experience of handling US or European customers
Leading a team of 100 people
Must have handled multiple project .
Should not have less than 55% in academics throughout, Tenure served in each company should be 2 yrs, lesser than that will not be considered
Location: Bangalore
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
Capacity planning with Spectrum - Administrating, Supporting and Reporting for CiscoWorks that includes adding/deleting the nodes, performing Netconfig jobs, to make sure that all nodes communicate to the server using SNMP.
Monitoring, Configuring and Administering the CA Spectrum tool. Adding/deleting nodes and generating/customizing Reports.
Provide administration, Reporting and Support for BMC Portal. Monitoring the nodes/applications that are communicating to the BMC Server.
Working knowledge in MS Office suite of Products. Excel Pivot table knowledge
Knowledge in System administration for Windows and UNIX environments.
Knowledge on CA e-health and generate reports like Trend analysis, Utilization, Latency etc...
Location: Bangalore
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
Requirement specifics: Should have experience of 4 to 6 years.
Job Description
4+ years of SAP PP experience, out of which minimum 3 years of Functional experience in manufacturing (non process manufacturing – Chemicals, Pharma). Minimum of one end to end implementation using ASAP methodology.
Must have experience in configuration settings, S&OP, MPS, Master data, Shop floor control functions and Production management in MTS scenarios. Thorough understanding of PP master data, definition of master data mapping rules and integration of PP to SAP MM, SD and FICO and requirements gathering and testing. Strong exposure to MRP & Shop Floor Control.
Experience in upgrades/ Rollout projects required.
Good production Support knowledge.
Good communication.
Should have team leading experience
Location: Bangalore
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
Requirement specifics: 4 - 6 years of experience is required.
Job Description
EP - ESS MSS - 5+ years of Total IT experience
Minimum 2 yrs of SAP EP experience in HR ES MSS. Strong exposure to Benefits, training, Tax.
Onsite experience required.
End to end implementation experience a must.
Good communication
The SAP EP consultant will be responsible for the customizing Enterprise Portal which is part of the SAP Net Weaver in the client landscape. This primarily involves integration of Portal system with different systems in the land scape for the retrieval of data. The SAP PP consultant will have enterprise ownership for the ongoing configuration of Client’s SAP Portal. Significant knowledge of the SAP EP and data publishing is essential.
MUST have experience with Configuring SAP's Enterprise Portal
Location: Bangalore
E-mail your resume with the relevant Skill / Position in the subject to careers@igate.com
Maintain Websphere, Siteminder, JBOS, ICS or IIS application server systems as assigned by checking the server logs, pager/email for any alerts on the System
Be on problem calls when needed for Websphere, Siteminder, ICS, JBOS or IIS
Deploy applications or system changes to Websphere, JBOSS, ICS or IIS as requested by deployers, the team lead or manager
