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White Papers |
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| iTOPS Based Warranty Solution Manufacturers need to re-evaluate their approach to warranty in today’s highly competitive and tough economic conditions. Given that companies spend anywhere between 2-5 % of sales on warranty and that warranty is a direct cost component, all savings carved out of warranty adds directly to the bottom line. It is time to use warranty management as a strategic weapon that drives innovation....Read more  Download PDF |
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| Payments Hub & Process Outsourcing As the world grows more integrated, the traditional barriers to business, such as geography and technology have also dissipated. With the popularity of electronic payments solutions, there has been an increase in demand for lower processing costs, better customer service, and better compliance to anti-fraud legislation. To satisfy these requirements, Payments Hub is increasingly seen as a solution. Payments Hub can be defined as a business capability within a bank that provides a single window through which all the payments of the organization are processed. Several banking product companies have already started....Read more Download PDF |
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| The Future of Payments in SSC Model The charges from payment processing are an important source of revenues for the banks and financial institutions. The hints of the global recession, the introduction of SEPA in Europe and increasing new payment compliance norms across the world has lead banks to think of not only alternate ways of maximizing their sources of revenues but also to optimize the capacity of their payment processing applications through different banking technologies. This whitepaper talks about new ways in payment processing in a shared services model, that will help banks to reduce their costs and in optimizing the capacity of their payment processing applications....Read more Download PDF |
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Core Banking Software- Data Migration The purpose of this document is to provide some fundamental understanding on Data Migration activities to be undertaken during the Core Banking Software (CBS) Implementation at a Bank. This includes the details of planning and finalizing the approach for converting data from existing system(s) of the bank into the CBS system. This whitepaper describes the activities involved in conversion, pre-requisites of conversion, the methodology to be followed, the module-wise strategy for converting the data and the post conversion activities that would to be performed.... Read more Download PDF |
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| Trade Finance Re-Evolution Trade financing is evolving owing to ever changing global patterns as well as alterations in supply and demand. The banks’ trade finance activities have had a significant impact with the emergence of trade finance growth in Asia and Latin America including banking technologies. According to Celent, “In the year 2008, world trade growth decelerated to 4.5%, down from 5% in the third quarter of 2007.” Consumer and business demands, in developed economies, have been falling continuously along with the weakening of the industrial growth. It is contrasting to note however, that in developing countries, the growth rate is currently around 7 %, with more than 40 % contribution to global output growth in 2007.....Read more Download PDF |
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| Loyalty Circle A BSP Model for Rewards
Management As merchant partnerships in the retail world expand, the opportunities to earn reward points and redeem them are increasing for the end customers. While point-of-sale redemption programs have proved popular for some time moving away from the traditional redemption programs, it only benefits the large individual retail companies that run their redemption systems over an in-house, closed network. Customers are expected to own a credit card or loyalty card and enroll themselves with the loyalty program being offered by the individual retail company or financial institution. Reward points are earned based on the dollar value or currency spent through the card. Needless to say customers find themselves tied up in multiple loyalty programs offered by multiple players in the market. Though some recent initiatives like points.com aim to address this issue of consolidating the reward points spread across multiple players, it falls short in addressing the issue of earning the reward points & their real-time redemption. ....Read more Download PDF |
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| Core Banking Solution on ASP model for US
Community Banks Core banking is nothing but the core functions of a bank. These functions represent the essential (core) business of banking. Because of the plethora of services banks now provide and the ever expanding banking technologies, it is easy to forget that the root of banking is accepting deposits and lending money. The definition of core banking may have been muddied by the emergence of packaged computer solutions which combine core banking functions with other elements of a bank’s operations but at the most basic level core banking manages financial transactions and their impact on the accounts of its customers.....Read more Download PDF |
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| Six Imperatives for Managing the Transition Phase of Outsourcing With outsourcing gathering momentum, organizations are outsourcing their fairly complex processes with people and technology to in turn get a steady state of efficiency. However, the transition from the client to the vendor involves a period of intense change. This phase involves the highest risk. Firms have recognized this and are taking step to de-risk this phase. This paper talks about this process of identification of operational, regulatory and financial risks....Read more Download PDF |
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