iGATE's process outsourcing services will allow you to achieve best-in-class industry specific process optimization and innovations, and significant savings beyond labor arbitrage, enabled by a global services delivery model without changing the process or the underlying applications. Through a combination of intelligent process management, proprietary outsourcing management technology with options of dedicated, shared service or transaction-based model, we ensure a high ROI for your business.
We offer services in two models.
Business Process Outsourcing: here we operate the process on behalf of the client on the client’s process and technology
Business Services Provisioning (BSP): here we take end-to-end responsibility for the process and run it on the gold-standard process and technology, and provide the output in the required format to the clients on a pay-per-drink basis. This enables clients to variablize their costs, maximize efficiency and manage for spikes in business
iGATE is focused on continuous process improvement and cost containment. We bring to bear our considerable domain expertise and analytics-based business optimization skills to drive down cost, improve process efficiencies and increase revenues and profitability for our clients. We deliver these through proprietary frameworks enabled by technology.
iGATE focuses on business services in the areas of
Benefits & payroll processing
Tax preparation
invoicing
Reconciliation
Accounts payable, receivables, general ledger and related accounting services
CRM analytics/Business Intelligence and Enterprise Data Management
Post-merger integration
Data cleansing
Our Model
A state of the art Outsourcing Relationship Management tool, iSight, enables clients to have near real-time visibility into the outsourced process. For shared services, we reengineer the outsourced process without touching the client process through "magic mirroring" and this allows us to deliver an output in the most efficient manner without worrying about what the clients processes are. We aim to be the lowest cost transaction processor in financial services, F&A and human resources outsourcing.
